Terms and Conditions
Acceptance of the Terms
By accessing or using Cider Casino, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions ("Agreement"). If you do not agree with any provision of this Agreement, please do not use our services.
Eligibility Requirements
Cider Casino is available only for users who are at least 18 years old. We reserve the right to request proof of age from users.
Geographic Restrictions
Our services are intended solely for individuals located in permitted states within the United States. Cider Casino may restrict access or availability of our services, games, and other content based on your location. By accessing Cider Casino, you confirm that you are physically located outside of restricted areas.
Account Registration Rules
To register an account with Cider Casino, you must provide accurate information about yourself and create a unique login ID and password. You agree to keep this information confidential and not share it with anyone.
One-Account-Per-User Policies
Each user is only entitled to one active account on our platform. Attempting to use multiple accounts or sharing an account will result in suspension or closure of all affected accounts.
Identity Verification and KYC
Cider Casino may request identity verification and/or Know Your Customer ("KYC") information from users at any time, including but not limited to: name, address, date of birth, government-issued ID number, and financial information. You agree to provide such information when requested.
Account Accuracy Obligations
You are responsible for ensuring the accuracy and completeness of your account information, including payment details and login credentials.
Account Security Responsibilities
You must ensure that your device meets minimum system requirements for accessing Cider Casino's services. You are liable for any loss or damage caused to our systems, equipment, or other users as a result of failure to maintain adequate security measures.
Login Credentials and Password Protection
You agree to keep your login credentials confidential and not share them with anyone. Cider Casino will never ask you for your password in an unsolicited email or phone call.
Restricted Behavior and Prohibited Activities
Cider Casino reserves the right to restrict, suspend, or close accounts that engage in prohibited activities including but not limited to: multi-accounting, bonus abuse, hacking, reverse engineering, or attempting to bypass security measures. We also reserve the right to remove any content that is deemed inappropriate or offensive.
Bonus and Promotion Rules
All bonuses, promotions, and freeplays offered by Cider Casino are subject to our Terms & Conditions and applicable rules, which may include wagering requirements, time limits, and other conditions. You agree to review and understand these rules before participating in any bonus offer.
Wagering and Gameplay Conditions
You must comply with all wagering and gameplay requirements as set forth on the website or by Cider Casino's customer support team. Failure to do so may result in suspension or closure of your account, withdrawal of winnings, or other disciplinary actions.
Bonus Abuse Prevention
We reserve the right to limit, restrict, or close accounts that are suspected of bonus abuse, including but not limited to: frequent sign-ups and logins, rapid betting patterns, and exploiting software vulnerabilities. All decisions made by Cider Casino regarding bonus abuse will be final and binding.
Deposits and Withdrawals (If Applicable)
Please refer to our dedicated section for deposit and withdrawal terms, processing procedures, and fees associated with these transactions.
Verification Before Withdrawals
In order to process withdrawals, you may need to verify your identity by submitting additional documentation or information. This ensures that we can comply with anti-money laundering regulations and other applicable laws.
Processing and Review Procedures
All requests for withdrawals will undergo a review process before being processed. During this time, Cider Casino reserves the right to request further verification of account details and identification.
Responsible Gambling Expectations
We encourage responsible gaming practices among all users. Please take regular breaks, set limits on your spending and playing habits, and reach out if you believe you have developed a problem with gambling.
Self-Exclusion and Account Restrictions
Cider Casino may restrict or close accounts at the request of a user who wishes to self-exclude themselves from our services for any period of time. Self-excluded users will not be able to access Cider Casino's services, including their account details.
Game Fairness and RNG Systems
We are committed to providing fair gaming experiences through the use of Random Number Generator ("RNG") systems that meet regulatory requirements for integrity and fairness.
Technical Interruptions or Voided Gameplay
In the event of technical difficulties, system downtime, or server crashes, Cider Casino reserves the right to void bets, cancel transactions, or award free bonuses to users. We will make reasonable efforts to minimize disruption but are not liable for consequential losses caused by these events.
Suspension or Closure of Accounts
Cider Casino may suspend or close an account at any time without notice due to suspected malicious activity, non-compliance with our Terms & Conditions, or failure to meet applicable regulatory requirements.
Intellectual Property and Platform Ownership
All intellectual property rights in Cider Casino's services, games, software, trademarks, logos, designs, and content are owned by us. You agree not to reproduce, distribute, modify, display, perform, or otherwise exploit such materials without our prior written consent.
Limitation of Liability
Under no circumstances will we be liable for consequential losses arising from use of Cider Casino's services, including but not limited to loss of profit, revenue, business interruption, failure to meet expected returns on investments, or any other economic disadvantage. Our liability is strictly limited to the value of your account balance at the time of dispute.
Modification of Terms
Cider Casino may modify these Terms & Conditions from time-to-time by posting changes on our website without prior notice to users. You agree to review and understand new terms as posted to ensure continued use of Cider Casino's services.
Contact or Support Guidance
For all queries, assistance, or disputes related to your account or use of our services, please contact our support team via email, phone, or live chat. Our support hours are available 24/7 except for scheduled maintenance periods and system downtime.
